Qwing includes a self-custodial cryptocurrency wallet. This page exists so that no one using it has the wrong mental model of what it does. Read it before you send any funds.
1. What the wallet does
The Qwing wallet is a fully functional, self-custodial crypto wallet built into the messenger. It can:
- Derive a wallet from your recovery phrase and show your address and balances.
- Create, sign and broadcast real transactions on public blockchain networks.
- Send native coins and tokens across multiple EVM-compatible networks.
- Show your transaction history (read from the public chain).
Signing and broadcasting happen on your device: the app constructs the transaction, signs it locally with your private key, and submits it to the network through a third-party node provider (see §4). Once submitted, the transaction is the network's — it propagates, gets mined or validated, and is recorded permanently and publicly on-chain.
2. Self-custody — you hold the keys
The wallet is self-custodial (non-custodial). Your private keys are derived from your recovery phrase and stored only on your device. Qwing's server has no copy. Neither does the developer, the hosting provider, or any third party.
Direct consequences:
- If you lose your device and your recovery phrase, your funds are permanently unrecoverable. There is no reset and no support ticket that can retrieve them.
- If your device is compromised by malware with sufficient privileges, your keys and recovery phrase can be stolen. The wallet is only as secure as the device it runs on.
- If you share your recovery phrase with anyone, you have given them your wallet. We will never ask you for it.
3. Supported networks
The wallet supports multiple EVM-compatible (Ethereum Virtual Machine) networks. The specific list of networks available can change between app versions; the in-app network selector always reflects what the current build supports. Every supported network is a public blockchain on which transactions are permanent and openly visible.
4. RPC providers & what they can see
To read balances and broadcast transactions, the app connects to third-party RPC (remote procedure call) node providers for each network. These are independent operators, not run by Qwing.
5. Transactions are irreversible
Once a transaction is broadcast and confirmed, it cannot be undone by anyone — not by you, not by Qwing, not by the RPC provider, not by the network. If you send to the wrong address, send the wrong amount, approve a malicious contract, or fall for a scam, the funds are gone. Always verify the destination address and amount before you confirm. Qwing cannot reverse, freeze, cancel, or recover any transaction, and accepts no liability for on-chain loss.
6. Who is responsible for what
| Concern | Owner |
|---|---|
| Recovery-phrase storage and backup | You |
| Device security (lock screen, malware hygiene) | You |
| Verifying every destination address and amount before sending | You |
| Reviewing what a smart contract or token approval will do | You |
| Choosing to broadcast a transaction | You |
| The on-device wallet software | Qwing |
| Availability, accuracy and conduct of third-party RPC providers | The RPC provider |
| Reversing a confirmed transaction or recovering lost funds | Nobody — it is not possible |
7. Scams
Anyone who tells you that “Qwing support” needs your recovery phrase is a scammer. We will never ask for it — not for an update, a recovery, a verification, an airdrop, or a giveaway. Treat any such request as evidence of a compromised or malicious contact and block them.
8. Regulatory note
Qwing does not operate as a custodial exchange, broker, or money transmitter. We do not hold customer funds, we do not match orders, and we do not process fiat. The wallet is a self-custody tool inside a messaging client. You are responsible for complying with the laws, including any tax obligations, that apply to your use of cryptocurrency in your jurisdiction.
This disclosure forms part of, and should be read alongside, the Terms of Service and the Privacy Policy. For questions, contact support@qwing.app.